The Australian Federation of Travel Agents (AFTA) is supporting the travel agency community, travelling public and travel suppliers during this COVID-19 pandemic.
Due to the coronavirus (COVID-19) and government restrictions imposed on the population and travel, travel agents are experiencing an unprecedented volume of enquiries to change or cancel travel plans.
We ask for your patience at this time, as your agent does their utmost best to manage an incredibly high level of requests, including yours. For additional information and updates on refunds/timelines please do not hesitate to contact your travel mamger on 1300 130 464.